Surui Instrument has established a complete after-sales service system for quality warranty, technical consultation, and instrument modification. There are engineers with more than 10 years of industry technical service experience, providing online services 24 hours a day, adhering to the principle of customer first, answering user needs at any time, and actively cooperating with users in the operation and maintenance of instruments.
Warranty within 1 year from purchase. Except for scenarios that are not caused by human error and the instrument manual states that it is unusable after verification by our technical staff, instrument failures due to normal use will be repaired and parts replaced free of charge (except consumable parts and fragile parts)
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